• A Strategic Initiative to Advance America's Telecommunications Infrastructure

VIP & Enterprise Support Hotline

When Seconds Matter, This is Where the Right People Call

VIP & Enterprise Support Hotline

For clients operating in regulated, high-availability environments, USTelco offers a direct, credentialed access path to our Tier-1 NOC, compliance operations, and executive escalation teams.

This line is not public. This channel is not for testing. It exists to preserve critical operations and enforce voice integrity at scale.

If you are an approved enterprise, government agency, or high-volume carrier client, you may use this hotline for:

  • Outages or critical routing failures
  • Emergency compliance events (e.g., traceback notices, STIR/SHAKEN invalidations)
  • National security or public safety-related calls
  • E911 or dispatchable location issues
  • Platform-wide SIP anomalies or fraud alerts
  • Pre-coordinated testing & emergency simulations (by appointment)

VIP Hotline Access

  • Hotline Number: (Available via onboarding or contractual SLA packet)
  • Authentication Required: Client ID or VIP Access Code
  • Live Routing to: Tier-1 NOC → Compliance Desk → Exec Escalation (if triggered)
  • Availability: 24/7/365 | SLA-Backed Response Windows

Who Should Use This Line?

  • National enterprise clients
  • Tier-1 or authorized interconnect carriers
  • Government, emergency, and public sector entities
  • Onboarded partners with formal compliance contracts
  • Network security & fraud intelligence partners with authorized clearance

Not for Use By:

  • General public or media
  • Unregistered resellers or arbitrage traders
  • Unverified or offshore dialer traffic operators
  • Pre-sales contacts or unknown requesters

This hotline exists to protect uptime, enforce trust, and respond in real time. If you’ve earned the access, you already know the value.