• A Strategic Initiative to Advance America's Telecommunications Infrastructure

Banking & Financial Services

Pile of Euro currency banknotes.
Secure, Compliant, and Verified Voice & Messaging Infrastructure

Telecom Solutions for Banking & Financial Services

In the financial services industry, trust and compliance are everything. Whether you’re supporting customers, processing payments, managing risk, or collecting debts, your communications must be secure, authenticated, and legally sound.

USTelco provides financial institutions, lenders, insurers, and collection agencies with STIR/SHAKEN-authoritative telecom infrastructure, ensuring that every call and message meets the highest standards of security, clarity, and regulatory alignment.

“We help financial institutions protect their identity, reach their customers, and stay compliant, on every call, every message, every day.”

USTelco

Industry Use Cases We Power

Banking & Credit Unions

Secure voice lines for customer service, fraud alerts, and account support

Insurance & Claims Processing

Appointment scheduling, claim notifications, and E911-compliant internal voice systems

Lending & Debt Collection

Verified outbound calling with CLI integrity and FDCPA-compliant controls

Financial Contact Centers

Predictive dialer support, call routing, and STIR/SHAKEN-enforced identity trust

USTelco

What We Deliver for Financial Institutions

STIR/SHAKEN-Verified Outbound Voice

  • All calls cryptographically signed to protect CLI and prevent spoofing
  • Full Attestation A, B, and C support
  • Improve answer rates and reduce “spam likely” tags
  • Trusted voice for collections, fraud recovery, and high-touch outreach

Encrypted SIP Trunking & Call Routing

  • Carrier-grade SIP with TLS/SRTP encryption for call security
  • Geo-redundant routing and fraud detection built-in
  • High-concurrency trunking for contact center scale
  • DID and toll-free provisioning with CNAM and LRN support

Regulatory-Compliant Messaging (SMS/MMS)

  • TCPA, GLBA, and opt-in aligned SMS flows
  • 10DLC, toll-free, and short code provisioning with TCR registration
  • Messaging APIs for fraud alerts, appointment reminders, and payment confirmations
  • Consent capture, opt-out handling, and delivery reporting

Call Center Voice Infrastructure

  • Support for predictive dialers, CRM integrations, and recording
  • CLI reputation monitoring to maintain answer rates
  • Advanced analytics for ACD, ASR, and call outcome visibility
  • Real-time fraud scoring and short-duration suppression

Why USTelco for Banking, Insurance & Collections

Regulatory Alignment – Full compliance with TCPA, FDCPA, GLBA, HIPAA, and FCC STIR/SHAKEN requirements

Secure by Design – End-to-end call and messaging encryption

High-Trust Infrastructure – Your calls come from clean, authenticated trunks, not low-quality grey routes

Audit-Ready Visibility – CDR logs, message consent tracking, and CLI scoring reports

White-Glove Support – SLA-backed onboarding, porting, and interop configuration

Ready for Secure, Compliant Communications?

Whether you’re a national bank, insurance provider, fintech platform, or licensed collector, USTelco helps you deliver voice and messaging that’s compliant, credible, and always on.