• A Strategic Initiative to Advance America's Telecommunications Infrastructure

Hospitality & Tourism

Skyscrapers reaching up into blue sky
Delight Guests. Streamline Operations. Stay Connected Worldwide.

Telecom Solutions for Hospitality & Tourism

In hospitality and travel, communication is experience. Whether it’s a front desk call, a booking confirmation, or an SMS from the concierge, every interaction shapes your brand.

USTelco delivers enterprise-grade voice and messaging infrastructure tailored for hotels, resorts, travel agencies, and tourism platforms. From global reservations to on-premise operations, we ensure your communications are branded, secure, and always available.

“Your guests expect world-class service. We make sure your voice matches the promise.”

Designed for:

Hotels, resorts, and lodging groups

Cruise lines, tour operators, and travel agencies

Booking platforms and reservation systems

Theme parks, airlines, and guest service brands

International chains and hospitality management platforms

USTelco

What We Deliver for Hospitality & Travel Clients

Cloud Phone Systems & Multi-Location Voice

  • Hosted VoIP with support for reception, housekeeping, and back office
  • Auto-attendants, call routing, voicemail-to-email, and IVRs
  • Support for softphones, mobile apps, and IP desk phones
  • Centralized control across multiple properties and locations

Branded Caller ID & STIR/SHAKEN Voice Trust

  • Ensure guests receive and answer your calls with verified identity
  • STIR/SHAKEN-compliant call signing prevents “spam likely” tags
  • CNAM registration to display hotel or brand name on outbound calls
  • Improve call answer rates for bookings, updates, and services

Guest Engagement via Messaging (SMS, MMS)

  • Reservation confirmations, arrival notifications, and concierge messages
  • 10DLC or toll-free SMS provisioning with brand registration
  • API-driven messaging flows for loyalty, feedback, and upsells
  • Secure opt-in/out workflows for compliance and brand integrity

Emergency & On-Site Communications

  • E911 routing compliant with Kari’s Law and RAY BAUM’S Act
  • Dispatchable location routing for rooms, suites, or facility zones
  • Internal call routing for security and crisis response
  • On-site alerting when emergency numbers are dialed
USTelco

Why Leading Hospitality Brands Choose USTelco

Enterprise-Ready VoIP Infrastructure

Works across single properties or global portfolios

Brand-Forward Communications

Protect your identity and reputation on every guest interaction

Centralized Management

Control all voice and messaging from a unified platform

Global Messaging Enablement

Connect with international travelers through mobile-first tools

High Uptime & Redundancy

Built for 24/7 service across time zones

Use Cases We Support

Front desk, concierge, and in-room communications

Automated booking confirmations and schedule updates

Loyalty and guest satisfaction campaigns via SMS

Coordination between departments and remote offices

Emergency routing for staff and guest safety

Power Hospitality That Feels Personal, And Performs Flawlessly

Your guests expect more than a dial tone. They expect trust, speed, clarity, and a world-class brand experience. USTelco gives you the communications layer to deliver all of it.