• A Strategic Initiative to Advance America's Telecommunications Infrastructure

Restaurant & Hospitality

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VoIP & Messaging Infrastructure That Enhances Guest Experience & Staff Coordination

Telecom Solutions for Restaurant & Hospitality

In food service and hospitality, every interaction is part of the experience. Whether it’s a reservation call, a curbside pickup alert, or a guest inquiry, your communications should reflect your brand, your speed, and your attention to service.

USTelco delivers secure, scalable, and brand-aligned telecom infrastructure for restaurants, cafes, hotel dining, and hospitality venues, helping your teams connect quickly and guests feel heard, informed, and valued.

“From the host stand to the kitchen to your guest’s phone, USTelco keeps your service seamless.”

Ideal for:

Independent restaurants and fine dining

Quick-service chains and multi-location brands

Hotel restaurants and room service operations

Delivery, takeout, and ghost kitchens

Food trucks, cafes, and boutique venues

USTelco

What We Deliver for Food & Hospitality Clients

Cloud VoIP & Multi-Location Phone Systems

  • Hosted VoIP with auto-attendants, call routing, and voicemail-to-email
  • Separate lines for reservations, to-go orders, and general inquiries
  • Centralized management for franchises or multi-unit locations
  • Supports softphones, mobile apps, and IP desk phones

Branded Caller ID & STIR/SHAKEN Voice

  • Calls signed to protect your identity and prevent “spam likely” labeling
  • CNAM-enabled outbound calls with your business name displayed
  • Enhanced answer rates for guest callbacks, confirmations, and follow-ups
  • CLI reputation monitoring and trust score management

SMS Messaging for Orders & Guest Engagement

  • Text alerts for reservation reminders, waitlist notifications, and pickup readiness
  • Two-way SMS for order updates, delivery changes, or quick responses
  • 10DLC or toll-free messaging with campaign compliance and tracking
  • Integrates with POS, online ordering, or guest CRM systems

Staff Coordination & Shift Communications

  • Secure messaging for scheduling, shift swaps, or last-minute updates
  • Multi-location voice channels for back-of-house or kitchen operations
  • Paging and intercom system integration with VoIP backbone
  • Easy to deploy across locations and employee devices
USTelco

Why Hospitality Businesses Choose USTelco

Designed for Guest Experience

Crisp audio, branded calls, and zero downtime

Flexible for Fast Service

Easy to deploy across new locations or pop-ups

Restaurant-Ready Messaging

Real-time alerts for guests and staff alike

Affordable for SMBs

Scalable pricing for small teams or national brands

Compliance & Control

STIR/SHAKEN, 10DLC, and TCPA alignment built in

Use Cases We Power

VoIP systems for dine-in and takeout order management

Curbside pickup SMS alerts and “table ready” messaging

Branded calls for delivery confirmations and follow-up

Franchise-wide voice routing and centralized voicemail

Back-of-house communications and location-based paging

Keep Service Moving, And Your Brand on Every Call

In an industry where response time defines reputation, USTelco gives you the telecom tools to operate smoothly, look professional, and keep every guest experience seamless.